Effective Date: 5-1-25

Ponya Diagnostics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, www.ponyadiagnostics.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and any other information you voluntarily submit through our contact forms or service portals.

• Usage Data: including IP address, browser type, pages visited, and time spent on our site, collected via cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries

• Provide and improve our services

• Process lab-related service requests

• Communicate updates and information about our services

• Comply with legal or regulatory obligations

3. Information Sharing

We do not sell your personal information. We may share it with:

• Authorized service providers who support our website or lab operations

• Regulatory agencies if required by law

• Other parties with your explicit consent

4. Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security.

5. Your Choices

You can opt out of non-essential communications at any time by contacting us. You may also disable cookies in your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

8. Mobile Terms & Conditions

By providing your mobile number, you consent to receive automated payment reminders via text message from Ponya Diagnostics. These messages may be sent using an automatic telephone dialing system and are sent to the mobile number provided at the time laboratory services were rendered. Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

To opt-out of text messaging, reply with the keyword STOP. For assistance, reply with the keyword HELP or contact us at billing@ponyadx.com or 229-351-4224.

9.Contact Us

If you have any questions about this policy, contact us at:
info@ponyadx.com